Terms of Service

Please read these terms carefully before using our platform.

Last Updated: [DATE]

1. Acceptance of Terms

By accessing or using the Vytora Health website and services ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Platform. We reserve the right to update these Terms at any time, and your continued use constitutes acceptance of any changes.

2. Description of Services

Vytora Health is a telehealth platform that connects patients with independently licensed healthcare providers for virtual consultations. Our platform facilitates access to personalized treatment plans, which may include compounded medications such as semaglutide, tirzepatide, sermorelin, B12, and NAD+.

Vytora Health does not directly provide medical services, prescribe medications, or dispense pharmaceuticals. All medical decisions are made by the licensed healthcare provider conducting your consultation. Prescriptions, when issued, are fulfilled by licensed compounding pharmacies.

3. Medical Disclaimer

The content on this Platform is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.

Compounded medications available through our platform are not FDA-approved. They are prepared by licensed compounding pharmacies using FDA-registered ingredients. The safety and efficacy of compounded medications have not been established through FDA review processes.

Individual results may vary. No specific outcomes are guaranteed. Not all patients will qualify for treatment.

4. User Responsibilities

By using our Platform, you agree to:

  • Provide accurate, complete, and current information about yourself and your health history.
  • Not misrepresent your identity or medical condition.
  • Use the Platform only for lawful purposes and in accordance with these Terms.
  • Keep your account credentials confidential and notify us immediately of any unauthorized access.
  • Follow all instructions and guidance provided by your healthcare provider.
  • Not share, resell, or transfer prescribed medications to any other person.
  • Seek emergency medical help immediately for urgent or life-threatening conditions — our Platform is not intended for emergency care.

5. Eligibility

You must be at least 18 years of age and reside in a state where our partner providers are licensed to use our services. By creating an account, you represent that you meet these eligibility requirements.

6. Payments and Refunds

Payment is required at the time of service. All fees are listed on the Platform prior to your consultation. Refund policies vary by service type and are subject to our refund policy, which will be provided at the time of purchase.

Vytora Health reserves the right to change pricing at any time. Price changes will not affect existing paid consultations.

7. Intellectual Property

All content on this Platform — including text, graphics, logos, images, and software — is the property of Vytora Health or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Vytora Health and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Platform, including but not limited to:

  • Any medical decisions made based on information obtained through the Platform.
  • Any adverse reactions to prescribed treatments.
  • Service interruptions, data loss, or technical issues.
  • Unauthorized access to your account or personal information.

Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Vytora Health from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Platform, violation of these Terms, or infringement of any third-party rights.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of [STATE], without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of [STATE/COUNTY].

11. Termination

We reserve the right to suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice. Upon termination, your right to use the Platform ceases immediately. Provisions that by their nature should survive termination will remain in effect.

12. Changes to Terms

We may modify these Terms at any time by posting the revised version on this page with an updated "Last Updated" date. Material changes will be communicated via email or prominent notice on the Platform. Your continued use after changes are posted constitutes acceptance.

13. Contact Us

If you have questions about these Terms, please contact us: